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WHAT IS OUR REFUND AND RETURN POLICY?

30 day replacement policy :if the defective products is caused by a manfacturing deficiency, the product can be exchanged for a same model if it is original condition with full packing and no physical damages. We do not accept money back enquirers.

WHAT IS THE SHIPPING POLICY

We have been cooperating with different delivery companies , different destinations should pay different shipping fees , for more details , please contact us directly.

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Damages


EastHome is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

WHAT ARE THE MODE OF PAYMENTS AVAILABLE?

We accept Paypal / Master/ Visa payment online. For the Hong Kong people, we accept  Auto-pay Services via online -banking service / automatic teller machine (ATM) , for more details, please contact our staff online /by email, our business hours is  Monday-Friday 9am-6pm, Saturdays 9am-1pm, Sunday & Public Holiday is closed.

WHAT IS YOUR RETURN POLICY?

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DO YOU OFFER GIFT CARDS?

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DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by EastHome and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of EastHome. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, EastHome takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

FREQUENTLY ASKED QUESTIONS

EASTHOME

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Contact

+852 90421153

Address

13F, Kowloon Bay Industrial Centre, 15 Wang Hoi Road, Kwun Tong, Kowloon

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 2018© EASTHOME

ALL RIGHT RESERVED

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